Upon handover of the vehicle, the renter and the driver must present a personal identification card or passport, a driving licence from an EU/EEA country (including Switzerland) - valid within national territory and required to drive the vehicle - and a payment method valid at least 30 days from the vehicle return and accepted by Sixt.
To verify the validity of a driving licenses, the original driving license must be presented.
Photocopies and digital licenses will not be accepted.
Foreign national driver's licences in languages other than German and issued in a state other than a EU/EEA member state or Switzerland that do not conform with the provisions of Annex 6 to the Convention on Road Traffic dated 8 November 1968 must be affixed to a translation unless the Federal Republic waives the requirement that the license be accompanied by a translation. The translation must be provided by an internationally recognised automobile association from the issuing state or a body designated by the German Federal Ministry of Transport and Digital Infrastructure.
If the issuing state issues an international driver's licence it suffices to present the international driver's licence together with the original driver's licence without having to provide a translation.
Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link:
Link .
This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.
Driving licences from non-EU/non-EEA countries will be accepted if
a) no visa is entered in the passport of the renter/driver, or
b) the renter/driver has a visa in their passport and at the time of rental has not yet stayed in an EU/EEA country for longer than 6 months. If the driver has been in an EU/EEA country for longer than 6 months, a driving licence from an EU/EEA country must be presented.
You will find further information about the driving licence under the following link .
Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle. Basically, the minimum age for every driver is 18 years (having held the driver's license for at least 1 day). A deviation from the minimum age is possible depending on the vehicle.
A young driver surcharge (Young Driver Surcharge) applies for drivers under 23 years.
Sixt accepts credit and debit cards as well as digital wallets by Visa, MasterCard, American Express, Diners Club, Discover, JCB and credit cards by China Union Pay. Prepaid cards cannot be accepted as a method of payment. Sixt only accepts Maestro/V PAY cards for the hiring of vans and trucks, as well as vehicles up to Group F** (excluding Sports & Luxury Cars).
Payment with a Maestro/V PAY card is not permitted for long-term hire. The method of payment must be issued in the name of a renter, presented upon collection of the vehicle, and be valid for at least another 30 days from this point in time. Sixt reserves the right to only accept credit card payments in combination with the PIN.
For business customers with which Sixt has entered into a framework contract, Sixt also accepts virtual payment methods, such as AirPlus and Amex BTA/iBTA. Requirements for the above are hereby (i) the existence of a valid framework contract, (ii) a cost absorption declaration for future rental under the terms of this framework contract, and (iii) a reservation with a customer number related to the framework contract.
Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid means of payment.
As security, the means of payment is debited with a deposit amount. The amount of the deposit depends on the vehicle group of the rented vehicle and according to the following table:
| Cars | ||
|---|---|---|
| Vehicle group | Deposit amount | Currency |
| M***, E***, C***, I***, S*** | Rental amount + 300,00 | EUR |
| F***, P***, L***, CCAN, SSAX, FWAX | Rental amount + 500,00 | EUR |
| X***, PNAR, PTMX, LCAR, LFAJ, LFAX, LFMJ, LTAN, XVAN, XVAR, XDAC, XFAN, XSAJ, XTAJ, XFAE, XLAN | Rental amount + 750,00 | EUR |
| SSMX, FCAR, PXBR, LCMR, LDAN, LFAL, LFAN, LP**, LSMX, LTMX, LWMR, LWAX, LZ**, PX**, UFLE, XCAN, XDAE, XDAN, XFAL, XFMR, XF*X, XJAL, XJAN, XNAM, XSAE, XSAN, XSMR, XSAX, XTAM, XTAX, XTMN, XXAN, XXAR, XXAX, XZAN, XZAH | Rental amount + 2000,00 | EUR |
Cancellation or modification of the booking is possible free of charge up to the pick-up time shown in the current reservation.
In the event of non-collection of the booked vehicle within one hour of the agreed time without prior cancellation (no-show), a fee of EUR 69.00 will be charged. However, the no-show fee is never higher than the current reservation amount.
When booking a prepaid tariff, the payment method will be immediately debited with the expected rental price incl. booked extras and fees (gross). The driver and payment details will be set upon reservation and cannot be changed. There will be no reimbursement in the event of non-collection, delayed vehicle collection, or early return.
Subject to availability, changes to bookings are possible up to a maximum of 1 hour before the collection time specified in the current reservation, with a rebooking fee of EUR 29.99. A reimbursement of the rental price already paid, or a reimbursement of any difference, will not take place upon changes to the booking.
A change from a prepaid rate to a non-prepaid rate is not possible.
Cancellation is possible before the start of the rental.
In the event of a cancellation, a cancellation fee will be charged to the rental advance payment already made. Cancellation fees will in no case exceed the total amount paid in advance.
Cancellations prior to the scheduled start of the rental period will incur a cancellation fee of EUR 99.00. Any remaining prepaid amount in excess of EUR 99.00 will be refunded.
In the event of failure to collect the booked vehicle at the agreed time, the rental price specified in the current booking confirmation must be paid in full. The reservation obligation of Sixt remains in this case until the agreed return time.
Rebookings and cancellations can be made online or in writing: www.sixt.de/mysixt or Sixt GmbH & Co. Autovermietung KG, Trelleborger Straße 9, D-18107 Rostock, Fax: +49(0)381/80 70 55 67, E-Mail: [email protected]
The protection for the vehicle rented includes a third party insurance with the sum insured for personal injury and damage amounting to a maximum of EUR 100 million, the maximum limit of indemnity for each injured person amounts to EUR 12 million and is limited to Europe.
Loss damage waiver (incl. theft protection) reduces the lessee's responsibility to a certain defined excess in the event of damage caused by an accident or by loss of the rental vehicle.
In addition, a reduction of the deductible is possible.
In the event of intentional or grossly negligent damage/violation of duties under the rental contract, the entitlement to the loss damage waiver (including theft cover) may be reduced or voided.
If no loss damage waiver (incl. theft cover) has been arranged, the lessee is responsible for all damage to the rental vehicle not proven to be caused by a third party, and shall be liable for up to the full value of the vehicle plus further recoverable damages (e.g. reduction in value, expert assessor fees, etc.).
By selecting interior protection, liability can be reduced to a predetermined deductible or eliminated if the vehicle interior is soiled or damaged.
By selecting personal accident protection coverage can also be extended to cover the consequences of an accident.
By selecting personal accident protection the limit of liability is: EUR 50,000.00 for invalidity, EUR 25,000.00 for decease, and EUR 1,000.00 for medical costs.
The Tyre and Windscreen Protection provides protection for damages on tyres, windscreen, side windows and the rear window with a deductible of EUR 0.00.
If no tyre or windscreen cover is agreed, the renter will be liable up to the full extent of the damage.
The mobility service is an extended breakdown cover during the rental and protects against high service fees and repair costs in the following self-caused events, within national territory and on authorised travel abroad: key locked inside the vehicle, loss of keys, getting stuck, jump start in the event of an empty battery and breakdown due to lack of fuel or electricity.
All services must only be requested by using the Sixt 24-hour roadside assistance. This assistance also determines the type and extent of the cover, with the objective of keeping the renter mobile. Unless caused by Sixt itself within the framework of the mobility service, the renter is liable for damage to the rental vehicle.
The vehicle selection can restrict travel to certain countries. For a description of these restrictions on admission, the countries are divided into three zones.
Zone 1: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Great Britain, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Sweden, Switzerland, Spain and Vatican
Zone 2: Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia and Slovenia
Zone 3: All countries which are not in zone 1 or 2.
Sports & luxury cars may enter only in Zone 1 countries. Audi, BMW, Mercedes-Benz and Volkswagen cars up to group L*** are allowed to enter only in Zone 1 countries as well as Poland, the Czech Republic, Slovenia and Croatia, while X*** cars are only allowed to enter in Zone 1 countries. Vehicles of all other brands may enter only in the zones 1 and 2.
Trucks, vans, people carriers and minibuses of all brands may only be driven in zones 1 and 2, except Hungary.
Entry into any country in zone 3 is not permitted.
The local transport of the vehicle by ferry is permitted in compliance with the above-mentioned entry restrictions. Damage to the vehicle during the crossing will be covered according to the protection booked in the rental contract.
In case of offence against cross border and territorial restrictions all liability restrictions lose their validity. Only the protection of the liability insurance remains.
For permitted journeys abroad in accordance with the above-mentioned entry restrictions, Sixt will charge the contractually agreed travel abroad fee as part of the booking process (selectable under "Extras"). This fee applies independent of the return location and, in the case of a one-way rental, in addition to the one-way fee.
For unauthorised use abroad, a contractual penalty of 150.00 euros will be payable.
| EUR Day | EUR Week | EUR Month | |
|---|---|---|---|
| Country Roaming | 6.99 | 25.99 | 33.00 |
| Country Roaming vehicle group XJAL, XFAL | 30.00 | 99.99 | 99.99 |
For one-way rentals, the contractually agreed one-way fee will apply.
In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.
Navigation systems and Android Auto / Apple Car Play are guaranteed to be available when booking.
A fee will be charged for additional drivers, whereby only persons entered in the rental contract with a valid driving licence may drive the vehicle.
A flat rate is levied for any number of additional driver. All drivers must have a valid driver's license.
Baby seats, child seats and booster seats for children from 0 to 36 kg are guaranteed to be available if a booking is made (groups 0+, 0, 1, 2 and 3).
If the vehicle has not been returned in a completely refuelled state, and if you have not booked the "Erste Tankfüllung" (Prepaid fuel) or "Fuelling service" extras, Sixt will charge you the fees in accordance with the tariffs applicable upon rental, for the fuelling of the vehicle and for fuel. The respectively valid tariffs are available at the Sixt branches.
"Erste Tankfüllung" (Prepaid fuel):
You can purchase the "Prepaid fuel" extra at the comparable fuel station price and thereby return the vehicle without a full fuel tank. In this case, you will not be charged any additional refuelling costs in accordance with the above paragraph. Please note that unused fuel will not be reimbursed.
Fuelling service:
Subject to availability at the respective branch, you can book our "Fuelling service" at the specified price and thereby return the vehicle without a full fuel tank. In this case, you will only be charged for the subsequently fuelled litres of fuel at comparable fuel station prices, in addition to the above-mentioned fee.
We record the charge level of electric vehicles both at handover and return. If the charge level of the electric vehicle at handover was above 80%, the renter is required to return the vehicle with a charge level of at least 80%. If the charge level of the vehicle at handover was below 80%, the renter is required to return the vehicle with a corresponding charge level.
If the electric vehicle is returned with a lower charge level, and if you have not booked the "Erste Tankfüllung/ Batterieladung" (Prepaid fuel/Prepaid charge) or "Fuelling/Charging service" extras, a fee per kWh of missing battery capacity shall apply. The applicable rates are available at the Sixt stations.
If you charge a Tesla or NIO rented from us at a Tesla Supercharger/NIO Power Swap Station without registering to do so, you will be billed separately for the charging fees incurred in accordance with the applicable Tesla/NIO rates.
Deliveries and collections are available at the local rental station subject to a fee.
This service is available on request for an additional commitment fee outside opening times at selected locations.
The renter is obliged to report the vehicle back to SIXT at the end of the rental period.
A fee will be charged for winter tyres, unless already included in the base rental price. Snow chains and ski racks are also optionally bookable.
Upon request, we will provide a vehicle with a diesel engine for a fee. The fee will not be charged if no diesel engine is available. Available only for selected vehicle groups.
For a fee, we will guarantee a four-wheel drive vehicle %u2013 only available for selected vehicle groups and only for long-term rental.
We can guarantee a vehicle with a trailer hitch, for a fee. Available only for selected vehicle groups and branches.
On request, the comfort features can be added for a fee. The following vehicle equipment is included: Parking aid, seat heating and Bluetooth function for your mobile device (e.g. hands-free system, music playback). Only available for selected vehicle groups.
Subject to availability and only for selected vehicle groups, you can receive a new vehicle that was registered no more than 14 days prior, for a fee and in the case of long-term rental. In addition, you can drive the vehicle for at least 120 days without having to exchange the vehicle at a branch*. In the case of bookings within 48 hours before collection, Sixt reserves the right to fulfil the option within 48 hours after vehicle handover.
*excludes exceptions through no fault of Sixt, such as recalls by manufacturers.
The Priority Service can, upon request, be booked for a fee. The following services are included, depending on the branch: access to the Diamond Lounge or Diamond counter area, premium parking spaces or vehicle transfer directly to the terminal, vehicle instruction on request. Only available at selected branches and on selected vehicle groups.
The Terminal Drop off Service can, upon request, be booked for a fee.
With this service the customer is allowed to return the vehicle at a desired terminal. A Sixt-agent will collect the vehicle and carry out the return process at the terminal.
Subject to availability at selected airport branches and only within branch opening hours.
A premium location fee occurs for rentals at airport and train stations.
Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.
The WLTP measurement procedure is mandatory for new passenger car registrations and results in higher registration costs as well as a higher vehicle tax. The WLTP surcharge (registration fee) is charged with every rental.
For the processing of traffic and regulatory violations, possession violations and other violations of the law, Sixt charges a lump-sum expense fee in the amount of EUR 33,92, unless the lessee proves that Sixt incurred no or significantly lower expense and/or damage.
In the event of loss or damage of the charging cable for e-vehicles and hybrid vehicles, a fee in the amount of EUR 420,00 will be charged for the replacement procurement of the cable, unless the lessee proves that Sixt incurred no or significantly lower expense and/or damage.
As a flexible mobility partner, we adapt to your plans subject to availability. Please inform us of any changes to your plans during the rental period by calling +49 (0)89- 66 060 060 or directly at one of our numerous branches. As far as possible for us, we will adjust the rental agreement with the help of our staff.
In addition to fees arising from the modification (e.g. extra days / different return location), we charge a handling fee of EUR 5.00 per modification process for changes made to the return date, return time or return location.
Alternatively, you have the option to waive the handling fee for rental changes at your SIXT station when picking up the rental car for a service fee of EUR 3.00.
If you do not inform us of your intended rental changes, the following service fees will be charged:
If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.
When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.
If you return the vehicle later than agreed in the rental agreement, extra days may be charged due to the rental extension. If you do not inform us about the rental extension, we will charge an additional service fee of max. EUR 28.56 for the Flexi Return service.
If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of max. EUR 39.99 if we have not been informed of the changes to the rental contract in advance.
One month corresponds to a period of 30 days; depending on your selection at the time of booking, a minimum term of 30 days, 6 months or 12 months applies. The minimum term selected will be displayed to you when you book online before you complete your order and will be included in the booking confirmation email. Once the minimum term has expired, the contract is always automatically extended by a further 30 days. You are entitled to terminate the contract at any time by returning your vehicle to a Sixt station. As a private customer, returning the vehicle to a Sixt station is deemed to be an ordinary termination of the existing contract with effect from the end of the 30-day billing period running after the end of the minimum term on the respective return date. A return before the end of the minimum term does not lead to premature termination of the contract, up to which the monthly rental fee continues to apply. For business customers, the contract ends when the vehicle is returned before the end of the minimum term. A fee of 50% of the remaining rental amount will be charged for this. The contract may be terminated by Sixt at the earliest 3 months after the start of the contract.
Certain regulations apply to the minimum age and driving licence possession in the Sixt+ Auto subscription.
In principle, the minimum age for each driver is 18 years (driving licence possession for at least 1 day). A deviation of the minimum age is possible depending on the vehicle.
A one time only sign-up fee is charged per contract. The amount of the sign-up fee is shown during the reservation process.
Sixt vehicles have a limited holding period and mileage. Therefore, Sixt has a right to exchange the vehicle delivered to you during the contract period when a certain holding period or mileage is reached. If a vehicle exchange is necessary, you will be contacted in time by the station and are obliged to return the vehicle to the specified Sixt station on the agreed date. You will receive an equivalent replacement vehicle for the exchange.
A service fee of 500.00 EUR will be charged if the vehicle is not returned in time for the specified exchange date.
An exchange of the vehicle for another vehicle model is possible on request, subject to availability. The fee is 49,00 EUR per customer-initiated exchange process and applies regardless of whether it is a vehicle model from the same or a higher / lower vehicle category.
If you change to a vehicle model from a different category than the one booked, the following applies to adjust the regular fees:
1. A change to a higher category results in the higher category being charged for the entire started 30-day billing period.
2. A change to a lower category only leads to a price adjustment in the following 30-day billing period.
You are entitled to drive the vehicle provided in Germany. Use of the rental vehicle abroad in certain countries (see the section "International travel and entry restrictions" in this general rental information) is possible against payment of an additional fee of 9.99 EUR in the form of a monthly surcharge on the contractually agreed rental price. For unauthorized use abroad a contractual penalty of 150.00 EUR will be charged.
At the end of a month you will be asked to enter the current mileage of the vehicle. This information can be entered directly via the app.
If you should not comply with the entry once, we will charge you a handling fee of 9.99 EUR. For each additional report of the current mileage not received in time, we will charge you 29.99 EUR.
Notwithstanding the possibility to terminate the contract at any time by returning the vehicle at any Sixt station, the customer will announce the return of the vehicle via the Sixt app at least 7 days before the end of the current billing period and a binding return date at a Sixt station will be agreed.
There is an additional service fee of 39.99 EUR if
- you do not arrange a return date and return the car unannounced to a Sixt station or
- you agree on a date for return, but do not take this date or
- you agree on a return date, but then return the vehicle at a different Sixt station than the one specified in the return date.
Please note that you will not receive a refund for unused rental days.